Amazon Pre-Orders: No Release Date Delivery Option

[waz_here]

Hrmm.. I don't even have 'Release Date Delivery' as an option under shipping speed. I thought that was an automatic thing with Amazon... :/  It's estimating Dec 27 - 29 before delivery.

We don't have that as an option either.

[Broin]

There was a poll done of all the RP-PvP guilds and a majority chose East Coast.

Apparently a dev did state in an email to Jaro (why they just can't post this I don't know) that one of each server type will be available at day 1 Early Access, meaning we won't have to wait on an RP-PvP server. There was also an interview at MMORPG today that states they are considering releasing at least a partial server list before early access.

Right now I'm more concerned with the fact that Amazon has fucked up my CE pre-order and can't offer release day shipping. With EA/Bioware taking away the grace period, even throwing an extra $10 at the problem has me waiting two and a half days before I can play after early access.

Shit in the same boat I guess.... Now gotta figure this crap out as well... BAH

[Ratio]

Amazon has always had a very liberal cover their ass policy with ship dates. They've done this to me in the past with pushing ship dates out further and further.

But.

They've always gotten things to me on the day of or day before release. (Specifically: Age of Conan (CE), Playstation 3, Warhammer (CE))

I'm not saying that they will this time, just that if I still have faith.

(Of course when I say "faith", I mean a digital pre-order backup plan. But I'm still hopeful about amazon!)

[Revalis]

Chat with Amazon:

Me:BioWare is no longer offering a Grace Period for playing the game between Early Access and needing to input a game code from the physical box. I ordered from Amazon because I was told they do 'Release Date Delivery' -- I was checking my order to make sure, especially now, and it says estimated Delivery Dev 27-29, which is 7 to 9 days AFTER release. What's going on? Are game codes going to be emailed?

Stephanie:Hello, my name is Stephanie. I'll be happy to help you. How are you today Michael?

Me:Disappointed. :/

Stephanie:Sorry Michael.
I'm sorry Michael. let me check these for you!

Me:Great, thanks.

Stephanie:You're welcome!
At this moment, we are waiting for EA to send us the Star Wars: The Old Republic Collector's Bundle, since the global release date for this game is December 20, 2011, we are expecting the packages on that day.
We are still in the process confirming the start date of the pre-order access code.
I'll be contacting you on December 13th when I have the best solution.

Me:Okay, yeah that sounds good. If you could keep me updated on what will happen.

Stephanie:Sure! I'll sent you an e-mail Michael!

Me:Thank you!

[likwidtek]

[Saint]

I get it on amazon on release date as well..

[ReReminiscence]

and this is why I use Gamestop

[Keeloth]

Man, that SUCKS.   I can't believe Bioware isn't allowing people a little leeway here.  Here's hoping that Amazon comes through, or at least emails the key to you.

Nocry, is anyone there at your home who can open the package and read off the key to you?

[victoriah]

I don't have amazon prime and like some others I don't have release date shipping as an option.

/sigh

i just upgraded to one day delivery...

[Aculeus]

Some had that option, others do not.  I 'm prime and didn't get that option.
I ordered minutes after game was released.

[Heironymus]

GAMESTOP ftw.. for once..

[likwidtek]

In your order history instead of clicking directly on the change shipping type button, click on the order number here:  




Does that give you the option?

[Tecknik]

Hrmm.. I don't even have 'Release Date Delivery' as an option under shipping speed. I thought that was an automatic thing with Amazon... :/  It's estimating Dec 27 - 29 before delivery.

It's supposed to be automatic, but like anything else, sometimes there are hiccups in the system.

I preordered Arkham City on the Friday before release, but for whatever reason when I did, Release Date Delivery wasn't available.  I was going to end up receiving it on the 21st, instead of the 18th.  I checked Amazon again on the 17th (Monday before release), the Release Date Shipping option was available and the option to cancel my order was not.  After a couple of "WTF"s and "FU Amazon"s, I talked with Amazon Support and the guy couldn't even see what the problem was.    He couldn't change the shipping method.  In the end, his solution was to cancel my order on his end, and for me to reorder with the available Release Date Shipping.  It worked, and I got the game on release day.

If you've got a Standard Edition preordered from Amazon and don't currently have Release Date Shipping, I'd suggest doing that.  Release Date Delivery is an option right now.

If you've got a Collector's Edition preordered, I don't think I'd chance it as CE is listed as sold out.  Maybe ask Amazon how their site updates inventory when people cancel orders.

[Manic Velocity]

In Amazon, go into "Your Account" and click "View Open Orders".  You should see all orders that have not yet shipped.  With TOR, there should be a button to change the shipping speed, as such:

[Tbone]

Ok, those of you posting pictures on how to change your shipping speed, please stop. Not everyone has release date as an option.

Avila: We only offer the Release-Date Delivery option after we've confirmed available inventory with our suppliers and are certain we can meet our delivery promise to you. Unfortunately; it appears that you placed your order before the Release-Date Delivery option was available and it won't automatically upgrade to Release-Date Delivery. In order to get this delivery option, you'll need to cancel your existing pre-order and place a new order for this item. Since the item is out of stock now, its not possible to cancel your existing pre-order and place a new order for this item using release date delivery option.

In other words, if you were quick to pre-order, you ordered BEFORE they had release date shipping available. Instead of emailing us to tell us about that upgraded option, they just allowed new orders to choose it and threw us in with the back orders that they aren't getting until the 20th. Nothing to be done. We can either pray that Bioware gives us a grace period or cancel and get a digital copy of the game.