Amazon Pre-Orders: No Release Date Delivery Option

[likwidtek]

July 21st, I was NOT a member of Amazon Prime at that time nor was I when I get the email on 9/30 saying my shipping was upgraded automatically.

[victoriah]

well since no one else said it...

this is just ghey.
the only reason i went with amazon was because i couldn't shell out the money at the time.  i hope broin rapes someone over the phone  lol
oh and t remember i didn't even put in my order until late september, so this shipping option shit seems to be more random than systematic...

[Manic Velocity]

I pre-ordered July 21st, and my shipping speed was not automatically upgraded.  I'm also not a member of Amazon Prime.

I just happened to see the option to change it this morning when I went to double-check my order's ETA.

[Saint]

I ordered mine on July 21, 2011

I believe I was prime at the time.

[Avzeke (Khr0n1k)]

I ordered mine on July 21st around 10pm Central and i DID get upgraded shipping automatically and I am a prime customer.

[Ketamininja]

I would hope that if BW recognise the issue, they would simply move the day that the key is required from.
Instead of the 20th, make it the 25th. Unless of course they are considering the holidays vs support requests that will probably triple when people can't get their key in correctly...

I suppose even 2 days grace period to the 22nd would work in most cases.


From a coding point of view, it doesn't seem like a big deal...

[NoCry]

Mine just got a whole lot worse. Seems the pre order is linked to a debit card of mine I helpfully left on a plane at the start of the week and which I have had to cancel. Not hopeful of getting my preorder at present. Shocker.

[Tecknik]

I preordered on July 21st at 12:26PM with the Two-Day Option.

On September 26th, I got an email from Amazon stating the previous estimated arrival date of January 4th 2012 had been updated to December 23rd 2011.

On October 1st, I got the email stating I had been automatically switched to the available Release Date Shipping.




NoCry, I'd suggest phoning whoever you preordered with and explaining the situation.

[ZephixLeer (Zephic)]

I just changed my preorder on amazon to release-date shipping a couple of days ago. It was set to arrive AFTER the 25th, but now says same-day. *shrug*

-Edit: Ah, but my copy is standard edition through Amazon and CE through Newegg.

[Tbone]

I live chatted with a representative yesterday who said I would receive an email once they got their inventory in that would notify me I have been upgraded to release date delivery. He also guaranteed I'd have it for release day. That being said, he was a complete moron who took ten minutes to type and could not put cohesive sentences together using the English language, so...

I figure at least I can use that guarantee as leverage later.

[Broin]

Nice... Did you keep a copy of the convo?

[Deathsboon]

Broin did you rip them a new one? Because if you did not i need to call them but i ordered mine the 28th of aug and mines not upgraded or even showing it

[Ratio]

At no time has EA restricted retailers from shipping #SWTOR to be in players' hands on Dec 20. We've asked retailers to clarify.

http://t.co/Fyqn5Kml

[Broin]

Alright so just got off the phone with the guy... He compared my shipping side info to Fuse's shipping side info and it matched exactly.  He couldn't explain why I didn't get the option for the same release day delivery, but he assured me that it would be recieved like Fuse's on the same day.  Release day.

[Deathsboon]

so all of us should also or do we all have to call in and ask