HELP!!! in urgent need of quick tech support...

[Anonymous]

ok... my internet connection has gone beserk... I have verizon DSL... and I dont know how or why but its gone BOOM!

It started yesterday or the day before... My download speed dropped from 1800 kbps to 208 kbps... my upload speed as remained steady at 375 kbps... I have no idea how or why this happened... but its unacceptable... and i have no idea what to do about it... PLEASE someone help me out here

[Anonymous]

have you called your ISP people? :p

[Anonymous]

well seeing as it's 11:50... nope... but no probs.. listening to evanescence now... hmmm amy lee makes everything better =p~

[Anonymous]

but .... you said it started a day or two ago .... no calls made yet? .... slacker :p

[Anonymous]

well i thought it was just temporary or something... but now it aggrevates me...

[Anonymous]

Do the usual spam of anti virus and spyware programs.  Then make that call to Verizon.

[Anonymous]

ya... i've done everything i could think of... im gonna see if the other computer in my house is having the same problem... then im gonna call... but im waiting till tomarrow... too tired now

[Anonymous]

Well, you have DSL....there's problem numero uno. Cable my man. Even if its shared Comcast, get cable.

[Avzeke (Khr0n1k)]

try power cycling everything.
1.turn off all computers and turn off the surge protectors etc.
2.unplug modem and router
3.wait 10 seconds from unplug and then plug in modem let it fully boot up
4.plug in router let fully boot up
5.turn computers back on

i know that i helped grim(at least i think it was her) out by telling her to do this. She was experiencing slow net to.

[Anonymous]

Yeah i had the same problem so i swtched to cable last week....My old DSL speeds bounced aroudn and down to speeds similiar of dialup.... Since ive gotten cable iits been way more consistant. Goodluck man...i would defintly call my isp and raise hell make them send a tech out to check your signal.

[Anonymous]

yeah that was when i first got DSL at home, but that didn't fix it for me. don't remember what did. it was too long ago. we would go cable at home, but the cable provider for the area sucks balls, as in you can be watching a tv show, and a storm in another state causes the cable to go out. explain that one to me. unfortunately, their internet isn't any better. a storm comes along and you may as well not have internet, which is rediculous. plus my step-dad decided to ditch cable and get satellite, which isn't much better, but there are 900 more crappy channels with nothing on. and DSL was just made available in my hole in the ground town less than a year ago ... so .... yeah ... meh!

[Ketamininja]

Sounds like a node has died on their exchange... either that or they just made a whole load of connections in your area and attached to the same node, if you are not infected with anything.

[Anonymous]

They have Cut a Hardline:P

[Anonymous]

Well, you have DSL....there's problem numero uno. Cable my man. Even if its shared Comcast, get cable.

Cable isnt available in my area yet =(

[Anonymous]

try power cycling everything.
1.turn off all computers and turn off the surge protectors etc.
2.unplug modem and router
3.wait 10 seconds from unplug and then plug in modem let it fully boot up
4.plug in router let fully boot up
5.turn computers back on

I know that I helped grim(at least I think it was her) out by telling her to do this. She was experiencing slow net to.

tried that... no luck